How long does shipping take?

Shipped within 24 hours after the order is confirmed.we try to make the package arrive within 3-7 days. Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events.

How do I track my order?

For customers who have successfully placed an order, if you want to track the order, you can click the link>>>https://id.ellen-ella.com/index.php?route=logistics/logistics. Enter the phone number you left when filling in the information for logistics inquiry.

I've some questions. What should I do?

Need help? Let us know and we'll get back to you within 24 hours.contact:service@ellen-ella.com.